This happens when the default amount of license attempts have been used up. (click screenshot below to see full path) Library is a hidden folder so you might need to go to Finder menu 'Go' and use 'Go to Folder.' and type the path in. Library/Application Support/ VideoCopilot If the Video Copilot folder is not present then install the full Element 3D installer. ***If you do the manual license method, you can't use any old license or license request files that were created before deleting the above folder*** Or, if necessary the manual license method. “Invalid License Error” and other license errors - Troubleshooting Steps Below :Ĭ:/ProgramData is an hidden folder so you might need to type it in the Windows Explorer address bar.Īfter deleting the folder, run the full Element 3D installer (not the patch) and license as normal by entering your download account email and password.
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